Product description
inQuba's cloud-based Journey Management software allows you to: Discover and visualize customers’ real journeys Measure how customers are feeling Get deep insights into behavior & segments Change behavior with nudges and interventions Review ROI and fine-tune optimization.
Use the Flowgear platform to increase your productivity and profitability while delivering customer excellence!
Benefits of using this connector
- Avoid down-time or disruption caused by brittle hand coded solutions or plug-ins
- Connectors and workflows are frequently updated and maintained
- Speed of deployment – 75% faster than hand coding
- All your current and future integrations are built and maintained on one platform
- Achieve a conservative cost reduction of between 40% - 60% as compared with a hand coded equivalent
- Empowers non-technical team members to understand and contribute to the process
- Let Flowgear handle automation so you can focus on growing your business
- Improve security, reliability and control the process end-end
- Automate acquisition of data from any app, service, file, or database
- Code-free, visual mapping of data
- No FTP or file -based intermediaries
- Data is encrypted in transit and at rest
- Integrate with both on-premises and cloud-based systems (or a hybrid thereof)
- Secure, API-led platform, 100% compliant with GDPR and other data privacy laws
- inQuba Financial services, telco and retail customers will benefit from being able to engage with customers after the completion of a transaction in a transactional system.
- This then allows dialoguing with the customer and collection of insight from the customer to understand the customer's experience as well as to visualise the customer journey.
- Based on the customer's journey path and their context, subsequent digital engagements can be initiated to nudge the customer towards their goal
Complimentary Proof of Concept
Not sure how the inQuba integration would work on your own systems? Test before you buy!
See the inQuba integration in action with our complimentary proof of concept. Register for our free trial and the Flowgear integration experts will build a free proof of concept workflow based on your own integration requirements. No credit card needed and no obligation! We're happy to demonstrate how Flowgear's enterprise-grade integration platform can be applied to your organization and how a single workflow can boost your productivity and profitability.
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Popular examples and use cases
- Triggering a communication from an external system to initiate a dialogue with a customer
- Receiving a journey transaction from a customer to visualise the customer journey
- Enriching a dialogue with a customer through plugging in advanced responses or AI chatbot capabilities
How to videos
Enterprise API to ConnectWise Manage
Use Case: Capture real-time data from external sources to log service tickets in ConnectWise Manage using Flowgear’s Enterprise API.