Flowgear, the agile integration company, gives the Ian Martin Group, North America’s most progressive recruitment and project-staffing firm, the integration tools they need to transform their business using best-of-breed software.
The Ian Martin Group is a Toronto, Canada, based technical recruitment and project staffing company that serves Fortune 500 clients and has over 1200 contractors. In 2014 a project was initiated to transform the business to bring processes into the new way of working in the 21st century.
The company elected to implement best-of-breed solutions, Bullhorn for candidate management and Zendesk for customer support, but they needed to be integrated to get the most benefit. “Instead of trying to write our own integrations, we decided to buy rather than build,” said CEO Tim Masson. “We took time to evaluate a number of integration software vendors, and found that Flowgear was the best suited to our requirements. It was the easiest to get going, and provided the simplicity combined with flexibility that we were looking for in an integration platform.”
Masson points to a number of game-changing benefits in Flowgear:
- its graphical mapping of data flows,
- the visual canvas makes it easy to understand and therefore can be understood without intensive training,
- agility and speed of development.
“We found it’s a tool that business analysts can use, it’s not just for developers. The business analysts were super excited that with Flowgear they could see processes working visually, and not just in a flow chart,” commented Masson, “and our users are really happy with the Flowgear integration.”
So far the company has implemented over 20 integration workflows between the two systems, and to maintain validation and data integrity within Bullhorn.
“Flowgear’s integration platform has been a key tool in our business transition project and we couldn’t have re-designed our processes without it,” remarked Masson.