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What problems are you trying to solve in your eCommerce Department?

Flowgear unifies storefronts, ERP, WMS and marketing so eCommerce teams fulfil faster, keep stock accurate and deliver seamless shopper experiences.
Practical examples
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Flowgear_Ecommerce Solutions

Practical Examples and Use Cases Where Flowgear Can Help eCommerce Departments

Order Management & Fulfilment
Web order to ERP in seconds
Online orders flow to ERP and WMS, reserve stock, print pick slips and send customer notifications automatically, removing copy‑paste work.
Multi-channel order merge
Storefront, marketplace and POS orders consolidate into one shipment when destined for the same customer, cutting freight cost and complexity.
Back‑order notification loop
If stock is short, Flowgear raises a supplier PO, updates the storefront ETA and emails customers revised delivery dates.
Inventory & Stock Sync
Real-time global stock ledger
ERP, WMS and all sales channels share one inventory figure updated continuously, preventing overselling and stock‑outs.
Safety‑stock auto‑replenish
When an SKU hits its min level, Flowgear triggers a supplier PO and adjusts reorder points based on sales velocity.
Payment & Accounting
Automated invoice and settlement
Gateway captures create ERP invoices, match deposits and generate fee journals, taking the pain out of reconciliations.
Real-time tax calculation
Flowgear calls a tax engine at checkout to apply correct rates and post journals, keeping every sale compliant.
Customer Experience & Personalisation
Dynamic product recommendations
CRM segments feed the storefront recommender so shoppers see products tailored to browsing history and past purchases.
Loyalty points sync
Orders update loyalty-platform balances in real time; loyalty tiers feed back to marketing automation for VIP campaigns.
Returns & Refunds
Self‑service RMA labels
Approved returns generate carrier labels, create credit memos in ERP and update customer accounts automatically.
Reverse‑logistics tracking
Return status moves from carrier API to customer portal so buyers can follow every step of the refund.
Share data across the entire organization with a single source of truth
Real‑time data sync across platforms
Flowgear keeps every connected system in agreement, eliminating data silos and preventing version conflicts company‑wide.
Share Data Across The Entire Organization with a Single Source of Truth
  • Integrate with Internal Systems

    Integrate your eCommerce systems with other business-critical systems like CRM, ERP, Inventory, and Marketing to synchronize customer data, product listings, and order management processes.

  • Integrate with Customer and Supplier Systems

    Seamlessly connect eCommerce platforms with supplier systems to automate purchase orders, restocking, and shipping updates.

Capture Data from Flat Files (Excel, CSV, PDF, etc.) in Real-Time with 100% Accuracy
  • Automate Manual Data Entry

    Capture financial data from flat files and transfer it directly to your financial systems.

  • Real-Time Processing

    Automatically process incoming flat files in real-time, allowing for faster financial reporting and reconciliation.

  • Error Elimination

    Automate the entire data capture process to eliminate human errors, ensuring consistent and accurate data across all systems.

Order Management and Fulfillment
  • Automate Order Processing

    Integrate your eCommerce platform (e.g., Shopify, WooCommerce, Magento) with your ERP and CRM systems to simplify the entire order-to-fulfillment process. Orders are automatically captured, stock is updated, and fulfillment instructions are sent to the warehouse—all without manual intervention.

  • Real-Time Inventory Updates

    Sync inventory data between your eCommerce platform and ERP/WMS in real time to prevent overselling and ensure accurate stock levels. Automated updates ensure your customers only purchase what’s available.

  • Automated Shipping and Tracking

    Integrate your eCommerce platform with shipping carriers (e.g., FedEx, UPS) to automatically generate shipping labels, track shipments, and provide customers with real-time delivery updates.

Product Information Management (PIM)
  • Centralized Product Data

    Integrate product information from multiple sources (e.g., suppliers, warehouses, internal databases) to create a centralized system of product data. This ensures consistency in product descriptions, prices, and inventory levels across all sales channels.

  • Automated Product Updates

    Automatically update product details, pricing, and availability across all eCommerce channels in real time. This helps prevent discrepancies between your website and your backend systems, ensuring that customers always see the correct information.

  • Dynamic Pricing and Promotions

    Integrate your eCommerce platform with pricing tools to dynamically adjust prices based on demand, competitor pricing, and promotions. Automatically apply discounts, special offers, and pricing rules to optimize revenue.

Customer Experience and Personalization
  • Personalized Product Recommendations

    By integrating your eCommerce platform with CRM and analytics tools, you can offer personalized product recommendations based on customer behavior, past purchases, and browsing history.

  • Loyalty Program Automation

    Connect loyalty program platforms with your eCommerce site to automatically apply rewards, points, or discounts during checkout, creating a seamless and rewarding experience for returning customers.

  • Automated Post-Purchase Engagement

    Automate post-purchase emails, such as order confirmations, shipment updates, and feedback requests, by integrating your eCommerce platform with email marketing tools (e.g., Mailchimp, Klaviyo).

Payment Gateway and Fraud Prevention
  • Seamless Payment Integration

    Integrate your eCommerce platform with payment gateways (e.g., PayPal, Stripe) to automatically process payments, issue refunds, and update financial records. This integration ensures secure and reliable transactions with minimal manual intervention.

  • Automated Fraud Detection

    Connect your eCommerce platform to fraud detection tools to automatically flag suspicious transactions, reducing the risk of fraudulent orders and chargebacks.

  • Payment Reconciliation

    Integrate with accounting platforms to simplify the reconciliation of payments, ensuring seamless alignment of transactions between your eCommerce platform and financial systems.

Omnichannel Retail Integration
  • Unified Inventory Across Channels

    Integrate your eCommerce store with physical retail locations, marketplaces (e.g., Amazon, eBay), and other sales channels to centralize inventory management. This ensures consistent stock availability across all channels, reducing the risk of overselling.

  • Click-and-Collect

    Automate the click-and-collect process by integrating your eCommerce platform with in-store POS systems, allowing customers to buy online and pick up in-store while keeping inventory synchronized.

  • Marketplace Integration

    Sync your eCommerce platform with major online marketplaces like Amazon, eBay, and Walmart. Automatically list products, manage orders, and track inventory across all channels from a single platform.

Return and Refund Management
  • Automated Return Processing

    Integrate your eCommerce platform with return management systems (RMA) to simplify return requests, provide customers with return labels, and track the status of returned items.

  • Refund Automation

    Automatically issue refunds and update customer accounts when returns are processed by integrating your eCommerce and payment systems. This reduces manual work and improves the customer experience.

Inventory and Supply Chain Optimization
  • Supplier Integration

    Integrate your eCommerce platform with supplier systems to simplify purchase orders, stock replenishments, and vendor communications. This ensures that stock levels are maintained based on sales velocity and prevents stockouts.

  • Demand Forecasting

    Connect your eCommerce platform with demand forecasting tools to analyze sales trends, predict future demand, and optimize stock levels. This integration helps prevent overstocking and reduces holding costs.

  • Warehouse Automation

    Sync your eCommerce system with a Warehouse Management System (WMS) to simplify inventory tracking, pick-pack-ship processes, and real-time stock updates. This improves fulfillment speed and accuracy.

Business Intelligence and Reporting
  • eCommerce Analytics Integration

    Integrate your eCommerce platform with analytics tools (e.g., Google Analytics, Power BI) to track customer behavior, sales trends, and website performance. Create custom dashboards to monitor KPIs such as conversion rates, average order value, and customer lifetime value.

  • Sales Performance Reporting

    Automatically generate sales performance reports by integrating your eCommerce platform with financial and BI tools. This provides a real-time view of revenue, profit margins, and customer acquisition costs, helping you make data-driven decisions.

  • Inventory Turnover Analysis

    Track inventory turnover rates by integrating eCommerce, WMS, and accounting platforms. This helps optimize inventory levels, reduce excess stock, and improve cash flow.

Tax and Compliance Automation
  • Sales Tax Calculation

    Integrate your eCommerce platform with tax compliance tools (e.g., Avalara, TaxJar) to automatically calculate and apply the correct sales tax based on location and transaction details. This ensures compliance with regional tax laws and reduces the risk of errors.

  • Tax Filing Automation

    Automate the preparation and submission of tax filings by connecting your eCommerce platform with accounting and tax management systems. This reduces the manual workload for your finance team and ensures timely, accurate filings.

Ready to automate your workflows?

Strengthen financial controls, ensure compliance, and enhance decision-making through timely, data-driven insights into your company’s financial health and operational efficiency.

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