MCP goes live, join us for Flowgear Build in Johannesburg
Last month we introduced our Model Context Protocol (MCP) server – a way for AI assistants like ChatGPT to connect with Flowgear, enabling real-time answers from your ERP, CRM, or any connected app.
MCP server ships on Thursday 9 October and we’re making it available on all plans, including trial accounts.
Starting 9 October, you’ll see a new design on the Start Node of all Workflows where you can set up an MCP tool. We’re excited to see what you build!
MCP server ships on Thursday 9 October and we’re making it available on all plans, including trial accounts.
Starting 9 October, you’ll see a new design on the Start Node of all Workflows where you can set up an MCP tool. We’re excited to see what you build!
If you’re in Johannesburg, we’d love for you to join us for Flowgear Build, Friday 24 October where you’ll be able to create MCP tools in Flowgear.
You’ll need to have completed our technical certification and have the right license for ChatGPT or Claude. Enjoy a day of sharing ideas and hacking on concepts, with help from our team!
Have you tried voice AI?
Text-based AI chat is routine and voice is growing fast. What if you could integrate voice chat in to your business?
Join us on 12 November where we’ll show you our upcoming ElevenLabs connector. We’ll walk through how to capture voice chat and integrate transcript, sentiment or actionable data into your apps using Flowgear.
Help center search just got better
If AI has taught us anything, it’s that context matters. Like humans, it needs fast access to relevant information.
We’ve improved the depth and quality of our help center and we’ve also just shipped a more accurate, faster search. Our new search does a much better job of matching the intent of a search term to relevant content.
We’ve improved the depth and quality of our help center and we’ve also just shipped a more accurate, faster search. Our new search does a much better job of matching the intent of a search term to relevant content.
This is the same search that our AI assistant uses to help answer your questions and we’re seeing better outcomes there too!
October Connector Highlights
This month’s highlights include two new connectors and one refresh. ServiceNow brings powerful digital workflows to streamline IT services and operations. AWS Partner Central helps partners manage programs, track opportunities, and co-sell with AWS. And our refreshed Zendesk connector enables teams to deliver faster, more personalized customer support.
Zendesk Support
Zendesk is a leading global customer service platform that centralizes tickets, communication, and analytics. Helping businesses improve response times and deliver personalized support across channels.
With Flowgear’s refreshed connector, you can integrate Zendesk with Oracle, SAP, and Salesforce, automating case management, customer updates, and CRM synchronization. This ensures service teams have real-time visibility into customer data, driving faster resolution and stronger customer relationships.
ServiceNow
ServiceNow is a digital workflow platform that streamlines IT services, operations, and business processes. Boosting efficiency, minimizing downtime, and improving employee and customer experiences.
Flowgear enables ServiceNow to connect with Microsoft Business Central, automating incident resolution, asset tracking, and financial
updates. This integration aligns IT and finance data, improves accuracy,
and reduces manual administration.
updates. This integration aligns IT and finance data, improves accuracy,
and reduces manual administration.
AWS Partner Central
AWS Partner Central is AWS’s portal for managing partner programs, deals, and co-selling. Providing tools and resources to grow partner-led business.
Through Flowgear, AWS Partner Central can be integrated with Snowflake, HubSpot, and Sage Intacct, automating data exchange, opportunity tracking, and reporting. This creates a connected partner ecosystem, enabling smarter insights, reduced manual effort, and improved business outcomes.