Omnichannel and Dialer Platforms
Connects customer interactions and outbound operations through integrated contact-center platforms.
Flowgear Partner
T|ForgeT|Forge is a Flowgear approved partner.
T|Forge combines specialist call-center platforms with Flowgear to connect channels, operational data, analytics, and business systems.
- Flowgear Reseller
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About T|Forge
Purpose-built technology for productive call centers.
T|Forge is a niche software company focused exclusively on the call-center industry, helping operators improve productivity per seat in a highly technology-driven market.
Its solutions span integrable omnichannel and dialer platforms, granular business intelligence, voice analytics and transcription, compliant cloud infrastructure, remote-working voice technology, and resilient voice networks.
Services / Products
Capabilities T|Forge brings to Flowgear customers.
Business Intelligence
Provides granular operational insight into call-center performance and productivity.
Voice Analytics and Transcription
Analyzes and transcribes voice interactions across South African languages and dialects.
Compliant Cloud Infrastructure
Supports contact-center workloads on GDPR- and POPI-aligned cloud infrastructure.
Remote Working Technology
Optimizes voice traffic and operations for distributed contact-center teams.
Voice Network Services
Provides resilient voice-network infrastructure for business-critical contact-center operations.
Partner detail
T|Forge at a glance.
Domain expertise
Applications and products
- Flowgear
- Omnichannel Platforms
- Dialer Platforms
- Voice Analytics
- Voice Transcription
- Business Intelligence
- Cloud Contact Centers
Industries
Industries served
- Call Centers
- Customer Service Operations
- Telecoms
Locations
Office Locations
T|Forge has offices in the following locations:
South Africa: Johannesburg+27 10 035 0909
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