Customer Story
Maxidor

Maxidor: Eliminating Manual Workarounds with Mobile-to-System Integration

Maxidor is a safety and security solutions provider operating through a franchise dealer network. Field sales representatives visit customer locations to take orders that need to flow seamlessly into the company’s manufacturing processes.

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Prior to Flowgear, I was pulling my hair out. I did not know how to speed up our business processes. Here at Maxidor we are not an IT company, but we are tech savvy and so it was an enormous benefit to be able to create a solution that perfectly fits our needs without having to do any technical coding or programming.

Yasheen PartabIT Manager, Maxidor
The challenge

Mobile Disconnect Slowing Orders

Maxidor faced a critical bottleneck that was hampering their entire operation:

  • Dramatic Time Savings.
  • Mobile devices couldn’t communicate with the legacy on-premise order management system Field sales reps unable to enter orders directly from customer locations Manufacturing delays as orders sat in limbo waiting for manual processing.
  • The Expensive Workaround.
  • 6 dedicated employees manually capturing and entering order information Slow, error-prone process that frustrated customers and sales teams Delayed manufacturing start times instead of beginning production immediately after customer visits.
  • IT Manager's Frustration.

“Prior to Flowgear, I was pulling my hair out. I did not know how to speed up our business processes. The database took too long and people were complaining about orders,” said Yasheen Partab, IT Manager.

Perfect Fit for Non-IT Companies

“Here at Maxidor we are not an IT company, but we are tech savvy and so it was an enormous benefit to be able to create a solution that perfectly fits our needs without having to do any technical coding or programming,” explained Partab.

The solution

Cloud-Based Integration Without Custom Code

After evaluating multiple suppliers, Maxidor selected Flowgear for its comprehensive approach:

  • Why Flowgear Won.
  • No additional on-premise infrastructure required No expensive custom software development Browser-based visual design that non-IT teams could manage Fully transparent mobile-to-back office connectivity.
  • Technical Implementation.
  • Flowgear’s proprietary DropPoint interface created secure connections Cloud-based integration between mobile devices and legacy systems Rock-solid data compression with built-in redundancy Maintained security even during connectivity disruptions.
The results

From Hours to Minutes

Dramatic Time Savings

Hours reduced to minutes for routine inventory updates Days reduced to minutes for stock movement processing Eliminated need for additional staff to handle growing data volumes

Operational Impact

Existing staff redeployed to higher-value activities Real-time inventory accuracy across 70 locations Seamless integration between acquired and legacy systems

Platform Satisfaction

“As our experience with Flowgear has grown we’re finding 101 more things we can do with it,” says Gawronsky. “Flowgear has been proven over and over,” he adds, reflecting on the platform’s consistent performance.

Systems connected in this story

Legacy on-premise order management systemDropPointMobile devices
Legacy on-premise order management systemDropPoint
Mobile devices

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